Dear Doctor's Office,
If you have 99 employees who speak English as a second language, and one who speaks it natively, pretty please, let the native speaker do the calling to update patients on their conditions. Case in point:
Scene opens: Casa du Rant, afternoon.
[Ring ring, ring ring]
Very heavily accented nurse: "Mister [first name]? Mister [last name]? Mister [first namd last name]?"
Me: "Uh, yeah, I'm [first name last name]."
Nurse: "I'm [unintelligible] nurse from doctor [Smith's] office. Doctor read your X-rays and they are remarkable."
Me: "Remarkable?! Really? How so? Remarkable good? Remarkable bad? What do you mean by "remarkable"??"
Nurse: "Yes, remarkable. They look...normal".
Me: "They look *normal*? So they are UN-remarkable. Is that what you mean?"
Nurse: "Yes, everything look fine. Unremarkable"
Me: "So everything looks OK? The x-rays look normal?"
Nurse: "Yes. Normal,"
Me (thinking): Jesus fucking Christ, lady. You might want to be careful where you insert and omit random "Un"s. Innocuous enough for me, but I'd hate to be the guy waiting to hear how my cancer treatments are going and get the "your cancer treatment is remarkable" line. Especially if it ain't.